Order now for 30% off and guaranteed holiday delivery with code EARLYBIRD30

you've got questions, we've got answers

here are some questions that our customers have asked. if you don't find an answer here, feel free to reach out to us. we'd love to answer any questions you have.

hello@sanikind.com

FAQ

mini

The Sanikind Mini is made from 75% recycled ocean-bound plastic. This plastic is collected, cleaned and sorted in Haiti and Mexico before being repurposed and made into our Minis.

We source our ocean-bound plastic from a company in Haiti and another in Mexico. Both companies hire local residents to collect plastic bottles and waste that have been discarded within 50km of waterways. Such discarded plastic is categorized as ocean-bound because it is inevitably on it’s way to the ocean or other bodies of water if it weren’t for a demand for it to be reclaimed and reused.

A Sanikind Mini holds 1 ounce of hand sanitizer (aka about a month's worth of sprays for the average person with a refill).

The Sanikind Mini holds over 450+ sprays (aka about a month's worth of sprays for the average person with a refill). Spray away!

8.5cm x 2.7cm

sanitizer

Due to the alcohol content in hand sanitizer it is considered a dangerous good. Many countries do not allow the importation of dangerous goods.

Our sanitizer is a liquid. Gel sanitizer will not work in our Mini as it does not spray.

Sanitizer spray is more versatile than traditional gel hand sanitizer. It can be used on surfaces, objects and hands.

Sure you can (as long as it's liquid and not gel)...but after using our awesome sanitizers, we don't think you'd ever want to use anything else.

Our hand sanitizer is made to the World Health Organization formulation #1 (80% ethanol, 1.45% glycerol, .125% hydrogen peroxide). This formula is proven to be effective against COVID-19 and is recommended by the CDC and FDA.

refills

Refill cans are made up of aluminum. Aluminum is one of the most recycled materials in the world. Over 70% of aluminum cans in the United States have been recycled. It is infinitely recyclable, whereas glass for example, can only be recycled so many times.

No, you do not have to use Sanikind sanitizer in our Mini (but we'll be heartbroken if you cheat on us with another sanitizer). You can technically use another brand or homemade sanitizer so long as it is liquid sanitizer. The Mini will not work with gel sanitizer.

A Sanikind Refill holds 8 fluid ounces of hand sanitizer. This will last the average user over a month.

If you go to Sanikind.com, click on the “Shop All” tab, and then click on “Sanitizer Refill”, you’ll have the option to “Subscribe and Save”. No fuss! 

Every 45 days.

shipping

We ship our Minis worldwide! Wherever you are, we can get your Minis to you. Please do keep in mind that we can't ship refills outside of the U.S..

We offer free shipping on orders of mini's above $50.00

Due to the weight and expense of shipping the refills we cannot offer free shipping on orders that contain sanitizer. Instead we subsidize the shipping of those orders by offering flat rate shipping.

If your order contains both minis (less than $50.00) and refills, the shipping cost applied to your order is exactly what we pay to ship. We never make money on shipping.

If your order contains both mini's (over $50.00) and refills, you will only be charged a flat rate of $2.00 to $5.00 (depending on the number of refills) to offset some of the shipping cost.

We allow 2-3 days for your order to be processed, and then 5-7 business days for your order to be shipped.

If you are not located in the U.S., your order may take a little longer to get to you. Allow for 14 business days before reaching out to us, because it’s quite possible your package will show up. And a friendly reminder that we can't ship Refills anywhere outside of the U.S..

Please note that if you live outside The US and Europe you will be responsible for duties, fees and taxes applicable to your region.

If you don’t receive your order, email hello@sanikind.com and we'll look into the issue.

If there was a mistake with your order, email hello@sanikind.com so we can send you the products you requested.

shopping

We accept all major credit cards as well as PayPal.

Check out the Refund Policy page on our website for information regarding returns : https://sanikind.com/policies/refund-policy

Please contact us ASAP at hello@sanikind.com. We'll do our very best to edit your order before it goes out.

Please contact us ASAP at hello@sanikind.com. Fulfillment usually takes 3-5 business days, so if we hear from you in that amount of time we'll do our very best to cancel your order.

Yes! Please email us at wholesale@sanikind.com, and we'll be in touch.

media

Email hello@sanikind.com for any media inquiries.

Yes! We do, and we love working with them. If you’re an influencer or blogger interested in working with us, email hello@sanikind.com.

don't see your question here?

our customer service hours of operation are 9-5 EST

Search